Pet Cremation Services of East Tennessee is a state-of-the-art facility with an experienced and compassionate staff ready to assist you during your time of loss.



For many of us, pets are important members of our families. When your beloved pet passes away, they deserve to be treated with respect and dignity.

About us

Pet Cremation Services of East Tennessee was opened in 2009 to provide a much needed service to the East Tennessee area. It is family owned and operated by Rick and Shea Long. The Long's have a daughter Logan, and a niece Emma, who are both involved in the business. Their black lab Farris works super hard daily bring smiles and tail wags while greeting visitors. Occasionally, you will see their spunky grand pup Rue running the property as well!  

Rick began his work in the funeral industry as a licensed funeral director and embalmer. In 1986, he left the daily funeral home work to begin Long's Grave Digging, eventually becoming Long's Cemetery Maintenance, which services cemeteries and funeral homes throughout Tennessee. He maintains both his funeral director and embalmer licenses with the State of Tennessee.

Shea became a part of the company in 2004. She is a licensed funeral director with the State of Tennessee and has many years of experience in the funeral industry.

The Longs are both fully involved in the daily activities of the business and strive to offer the best care and service in the industry.

Our staff

Emma Arrowood

Amber Banks

Rick Long

Sonya Shults

Logan Long

Shea Long

Stephanie Lutz

Makayla Ridley

Kerensa Hardy

Melinda Sams

Veronica Stuart

arrangement office

We provide a great variety of merchandise to help you honor and remember your departed pet. Many products we provide are customizable. You can browse these and other merchandise in our showroom or online. We are happy to answer any questions you may have about our products or services.

Viewing suite

For those who wish to be with their pet during their time at our facility, we offer a family viewing suite. With its comfortable and spacious environment, our viewing facility provides you a place for a meaningful goodbye. From here, you may watch the entire process ensuring your pet's cremation is private and dignified.

state-of-the-art equipment

Video Tour


Cultured Stone

Art Glass

Burial & memorials

Pet Urns


Jewelry & Keychains

Private cremation Package


"When my dog passed away, I was devastated. Cremation Services of East Tennessee was very professional and compassionate to my family's needs. My dog's cremains were delivered to me quickly and I will recommend them to all my family and friends."

- Pam

"When I lost my 4-legged buddy of twelve and a half years, I was devastated. Cremation Services of East Tennessee went beyond being just a business with their kindness and generosity. I will definitely use their services again when the time comes and would recommend them to anyone."

- Carlene

"Today I said farewell to my friend and companion of 15 years. Her name was Rebecca Jane and she came to me as a cold, hungry, sick stray cat one cold December night. We had a wonderful journey in our lives, although hers was cut short. I found Cremation Services of East Tennessee and knew in my heart these kind and compassionate people would treat her final preparation with dignity. We were able to view the entire process and thank you does not do justice to this whole experience. I would recommend them and definitely use their services again should the need arise."

- Sue

"Thanks so very much for taking care of our Min Pin Betty Boop with such professional and compassionate care. You all are great!"

- Ann

"Thank you so much for all your help and understanding and kindness. I really appreciate it more than you'll ever know - helped me get through such a difficult time."

- Tammie

"Thank you each for all you have done for Gracie and our family. You all have made this loss more tolerable. You provide a service that is much needed. We appreciate all you have done more than we can ever express."

- Steven

"On July 17, 2009, our son, 'Shasta', a bichon frise, died. We were/are devastated. We did not know of Cremation Services of East Tennessee, but we quickly found out. We found them to be respectful, sympathetic, empathetic, trustworthy, honest, thoughtful, considerate, compassionate and helpful. We would not look for another crematory service as we have found the best... not only for our pets but for ourselves as well. Excellent and highly recommended!!"

- Sandy and Butch

"I wanted to take some time out of my day to thank you and your team for your hospitality this past weekend. My puppy, Tucker, was hit by a car in front of my house and when I had come to my senses on what had happened, I was completely devastated. My aunt told me about your company and how nice everyone was, so I called. I cannot thank everyone enough to the ones who played a role in my Tucker's cremation. The people I spoke with over the phone and in person were extremely nice. Having a piece of him with me makes the world of a difference. Thank you."

- Malinda

"After my beloved cat, Hootie passed away, it took over two years to find a crematory that would allow me to view the cremation. After some stories I had heard, I had to be 100% sure it was my Hootie I was getting back. When I discovered Cremation Services of East Tennessee, it was a prayer answered. They honored my request with unmatched understanding and compassion. I am forever thankful to them for allowing me to have closure at last."

- Becky